Customer Service / Shipping

Orders received by 2pm Pacific Time are shipped the same day by USPS and FedEx.

U.S. Orders:

Free US Shipping: Is for US retail customers by USPS 1st Class mail.
Orders of 5 or more Clipas ship free by priority mail.
1st Class mail typically takes 1–5 days to arrive in the continental USA. 
We are based in Southern California.
West coast delivery is a day or two.
East coast delivery takes 4–5 days.   
Special shipping programs are offered periodically throughout the year. Connect with us on social media @theClipa.

International Orders:

We only ship to Australia, Canada and Singapore. Shipments to Europe have been stopped. 
This is due to customers getting hit with high surcharges by their postal service/customs. A number of customers have had to pay 15 to 25 Euros to their postman to have the package released. No one is happy about this problem. In addition, delivery can run from a week to 4 weeks or more. Sorry

Canada: has most models on hand and can ship quickly. We will also ship to Canada from our Irvine location.
Singapore: check out the cost in the shopping cart.
Japan: please contact Ark Trading, Inc 06-6443-8177
For all other inquiries, please email [email protected]